Shipping & Returns Info

Fast and Reliable Shipping:

Embark on your skincare journey with confidence, knowing that our shipping process is designed to be swift and dependable. We strive to dispatch your orders promptly, ensuring that your favorite skincare essentials reach you safely.

1) Important Info Postage: 

  • We provide standard postal delivery all over the island for most of our products via "Mauritius Postal Office"
  • Packages are generally dispatched twice a week after receiving a genuine proof of payment
  • You have a period of 24 hours if ever you wish to cancel your order or any specific items. Your request will be taken into consideration only if you send us an email or contact us on Facebook/Instagram or email on:

Itsmary & Gent's Glow do not provide any refund for any product that have been wrongly handled and damaged through the post office. Upon lost of a product through postal delivery, a full refund will be applicable only when the company has contacted the post office and the necessary information has been confirmed. This may take up to 7 business days. In the unlikely event that you received items that you did not order, or not in the quantity you ordered, you should contact us. We will make up any short-fall.

Postage Prices:

Rs 90 

2) Important Nulivrer Info: 

Please be advised that deliveries are exclusively conducted on weekdays. The company will contact you directly to confirm the delivery time and precise location. Delivery is done all around the island. 

Nulivrer Prices: 

Rs 150 

3) Free Pick up at Phoenix: 

We offer free pick up at Phoenix. Location will be communicated via whatsapp or phone call. ⏰ Respectful Pick-Up Time & Day: We respect your schedule, and we're committed to making sure your pick-up experience is as seamless as possible. Choose the pick-up time and day that suits you best, and we'll have your order ready for collection. We understand that punctuality is key, and we value your time as much as you do. If, for any reason, there is a delay in your scheduled pick-up time, kindly inform us in advance.

Free Pick up at Phoenix Info: 

Tuesday: 10 AM - Noon 
Wednesday: 10 AM - Noon
Friday: 10 AM - Noon

Make sure you inform us for pick up two days in advance so that we will have your order ready.

4) Delivery at Valentina Mall Phoenix 

Delivery scheduling available on Saturdays or Sundays at 10 AM

Price: Rs 85